Terms & Conditions
PART 1. General Conditions of sales
Article 1 General
§ 1. These general terms and conditions apply between 1X2, whose registered office is located at Chaussée de Wavre 1100/3, 1160 Auderghem and whose company number is 0685.975.882 (hereinafter: "1X2") and any individual user of the website who places an order via the online store (hereinafter: "Buyer").
§ 2. Any order implies acceptance by the Buyer of these general conditions, which are an integral part of the contract to the exclusion of any general conditions emanating from the Buyer.
Article 2 Subject matter of the sales contract
§ 1. The sales contract only concerns the goods offered on the 1X2 online store (hereinafter: "online store") on the date of placing the order.
§ 2. 1X2 undertakes to make every effort to describe and present the goods in a correct, clear and complete manner. However, 1X2 does not guarantee the accuracy, clarity or completeness of the presentation of the goods offered on the online store. 1X2 is in no way liable for inaccuracies, ambiguities and / or incompleteness in the presentation of the goods on the online store, as well as for any resulting damage for the Buyer or for third parties.
Article 3 Prices, taxes, packaging and shipping costs
§ 1. Prices in the online shop are indicated in EURO (€), VAT included (VAT), but excluding packaging and shipping costs. Packaging and shipping costs are automatically paid and added to the price of the product during the progressive online ordering process before placing the order, depending on the weight, quantity and destination, and are exclusively the responsibility of the Buyer.
§ 2. The price applicable to the sales contract is the price in force at the time of the registered order and as indicated on the website and the online store at that time.
§ 3. The creation and performance of the obligations of the Parties are legally deemed to take place at the registered office of 1X2. Consequently, the obligation to pay the sale price by the Buyer is also an obligation bearable for the Buyer ("book debt"), which is therefore deemed to have arisen and must be performed at the registered office of 1X2.
Article 4 Conclusion of the sales agreement
§ 1. The online store's progressive online sales process must be completed before the order can be placed. The sales contract is concluded at the time of expiry of the cooling-off and waiver period as stipulated in Article 10 of these general terms and conditions.
§ 2. The time frame for confirmation of the order by the Buyer is determined based on the software with 1X2 server time recording system. The order and the confirmation e-mail are in any case deemed received at the time they are accessible to the recipient.
§ 3. 1X2 undertakes to send a confirmation email with acknowledgment of receipt of the order to the Buyer as soon as possible. This confirmation email with receipt of the order contains a summary of the order and a web link to these terms and conditions.
Article 5 Payment
§ 1. Payment of the price must be made at the time of ordering, and therefore before delivery, by bank transfer or via the electronic payment options offered in the online store.
§ 2. The order will only be shipped from the moment 1X2 has received the payment on its current account.
§ 3. If the Buyer does not pay the price due in full within the period of seven (7) calendar days, the sales contract will lapse. Any amount paid will be refunded by 1X2 to the Seller as soon as possible.
§ 4. 1X2 has made every effort to optimize the security and confidentiality of online payment, but is in no way responsible for any theft, loss of data or any other damage that the Buyer or a third party may suffer because of online payment.
§ 5. In the event that the agreement expressly deviates from Art. 5 § 3 does not expire after the amount due has not been paid within seven (7) calendar days, a fixed and irreducible compensation of 10% on the total invoice amount with a minimum of EUR 50 and default interest at an interest rate of 10% per year will be due by the Buyer ipso jure and without notice.
Article 6 Retention of title
§ 1. Until full payment by the Buyer, the goods delivered to the Buyer remain the property of 1X2.
Article 7 Transport and delivery
§ 1. When the purchased goods are delivered, an overview of the order is sent.
§ 2. At the time of the conclusion of the sales agreement, as stipulated in Article 4 of these general terms and conditions, the risk of the purchased goods is transferred to the Buyer.
§ 3. 1X2 determines which transport company will deliver the goods purchased by the Buyer.
§ 4. The Buyer is obliged to check the condition of the goods delivered when they are handed over by the transport company. If the packaging of the delivered goods is opened and/or damaged, the Buyer is obliged to report this to the transport company at the time of receipt and to mention it on the shipping note.
§ 5. 1X2 is obliged to execute the order and therefore to deliver the ordered goods within thirty (30) days from the day following that on which the Buyer placed his order with 1X2, unless specifically stated otherwise and agreed with the Buyer.
§ 6. 1X2 is in no way responsible for delays in delivery as well as consequences that would be due to an error of the transport company or an error by suppliers and manufacturers.
Article 8 Warranty, after-sales service and complaints
§ 1. Without prejudice to Article 10, § 4 of these General Terms and Conditions, the Buyer is obliged to inform 1X2 when the goods have defects via the contact form on the website and to provide the necessary description and photos of the defects within 5 calendar days of delivery to the Buyer. 1X2 undertakes to remedy the defects within a reasonable time in accordance with its obligations under applicable Belgian law.
§ 2. The Buyer may also address his complaints to the registered office of 1X2, Chaussée de Wavre 1100/3, 1160 Auderghem.
Article 9 Availability of goods and stocks
§ 1. The goods are only offered by 1X2 on the online store within the limits of available stocks.
§ 2. If, after the conclusion of the order, it appears that the goods purchased by the Buyer are no longer in stock, 1X2 undertakes to inform the Buyer within fifteen (15) calendar days and to send a credit note to the Buyer, with which the order is cancelled.
§ 3. The Buyer irrevocably waives all rights and claims for compensation arising from the dissolution of the sales contract following the exhaustion of stock.
Article 10 Cooling-off period and right of renunciation: conditions and consequences
§ 1. The Buyer has the right to inform 1X2 that he renounces the order and purchase, without payment of a fine and without giving any reason within fourteen (14) calendar working days from the day after delivery of the goods.
§ 2. The Buyer therefore has a period of fourteen (14) calendar days to cancel his order by simple declaration (by e-mail indicating his account number via the contact form on the site). The cooling-off period of fourteen (14) calendar days begins on the date of delivery of the goods to the Buyer.
§ 3. If the Buyer exercises the right of renunciation as stipulated in these general conditions, he is obliged to return the delivered goods within fifteen (15) calendar days to the following address, in
perfect condition and resalable, in the original packaging and accompanied by the original labels and labels:
1X2
37 Avenue Lavoisier
1300 Wavre
§ 4. Upon exercise of the right of renunciation by the Buyer, the Parties are obliged to return all items received and payments to the other Party. 1X2 undertakes to reimburse the sums paid by the Buyer to the Buyer within thirty (30) calendar days after the notice of termination of the Buyer. 1X2 is only obliged to refund the price of the goods purchased, excluding shipping costs.
§ 5. The return of the goods is free of charge and is at the risk of the Buyer.
§ 6. During the withdrawal period of fourteen (14) calendar days, the Buyer is only entitled to use the delivered goods for inspection, as is customary when testing clothing and/or accessories in a shop. If the goods are used more widely during the waiver period than necessary for their inspection and insofar as the quality of the goods is thus damaged, 1X2 is entitled to claim compensation from the Buyer for this.
Article 11 Liability
Any malfunctions, interruptions or errors on the website and the online shop do not create any right to compensation on the part of the user or third parties. For example, 1X2 is not responsible for any transmission of viruses or malware via the website or online store.
Article 12 Force majeure
§ 1. In case of force majeure on its part, 1X2 is released from any obligation without the Buyer being able to claim compensation.
§ 2. Force majeure within the meaning of this provision includes all circumstances that are not due to an error under 1X2 and that make the performance of its obligations impossible, difficult, delayed or more costly, such as, but not limited to, fire, machine breakdown, accidents, strikes or lockouts, exceptional traffic disruptions such as storms, snow and floods, import or export restrictions, increases in taxes, taxes, fees, levies, excise duties and customs duties or other government measures, exchange rate fluctuations, inflation, epidemics, riots or war, armed robbery, delays, abusive prices or force majeure at suppliers of goods or services. The imputable and the unavoidable nature of the above-mentioned circumstances is always deemed to have been established.
§ 3. 1X2 undertakes to make all reasonable efforts to avoid the consequences of a situation of force majeure.
§ 4. If the circumstances of force majeure or its consequences continue for more than three (3) months and subject to other specific agreements with the Buyer, the order concluded via the online store will be terminated automatically and without notice. If necessary, 1X2 undertakes to reimburse the funds received by the Buyer to the Buyer as soon as possible.
Article 13 Adaptation of the online shop
§ 1. 1X2 has the right to modify the online store and all its components at any time, at its own discretion and without notice.
Article 14 Applicable law and competent court
§ 1. The use of the website, these terms of use as well as the relationship established by the use between 1X2 and the user and between 1X2 and third parties, are exclusively governed by Belgian law and fall under the exclusive jurisdiction of the courts of Ghent, but may also be brought before the court of the place of residence of the Buyer at the choice of 1X2.
Article 15 Miscellaneous
§1. The nullity, nullity, unenforceability and/or unenforceability of any of the clauses of these General Terms and Conditions does not affect the legality, validity, applicability and/or applicability of the rest of these General Terms and Conditions and the sales contract concluded via the Online Shop.
§2. If there are any differences between the Dutch, French and English versions of these terms and conditions, the Dutch version is the original version and will prevail.
PART II. Privacy Policy
Article 16 Processing of personal data
§ 1. Confidential treatment of personal data
1.1. 1X2 ensures the confidentiality and protection of the personal data of each user of the site.
1.2. The personal data collected by 1X2 is stored in a secure file that is not accessible to third parties. The file can only be viewed by 1X2.
1.3. 1X2 does not pass on personal data to third parties, except to comply with legal obligations and in case of explicit request from judicial authorities or police services in accordance with the relevant legal provisions.
§ 2. Purpose of processing
2.1. 1X2 processes the personal data collected to be able to contact the user, to offer the user an optimal service, for example when processing orders, or to give the user access to certain information. The data can also be used to inform the user about current events, new services, products and events of 1X2. Unless expressly stated otherwise, the user grants 1X2 in writing the right to send information and direct marketing emails to the user for this purpose.
2.2. If the user no longer wishes to receive the information referred to in paragraph 1, he can report this by e-mail to https://dpo@redsports.be/ or by post to the registered office of 1X2 in Waversesteenweg 1100/3, 1160 Auderghem.
§ 3. Consent to processing
3.1. By providing 1X2 with his personal data, the user expressly authorizes 1X2 to process them for the purposes mentioned above.
§ 4. Right of access, rectification and deletion of personal data
The user has the right to consult the personal data that 1X2 has recorded about the user and to have any inaccurate, incorrect or incomplete data corrected. In addition, the user may request that his personal data be deleted from the 1X2 file at any time. The user can turn to 1X2 for this.
§ 5. Use of cookies
Le site Web peut utiliser des cookies ; ce sont de petits éléments d'information que 1X2 transmet et stocke sur le disque dur de l'ordinateur de l'utilisateur. Ces informations sont renvoyées à l'administrateur du site à chaque visite. Les cookies utilisés par 1X2 ne sont pas utilisés pour identifier des individus et ne sont pas utilisés à des fins de violation de la vie privée. Si l'utilisateur ne souhaite pas utiliser de cookies, il peut bloquer la réception dans la barre d'outils de son propre navigateur. Dans ce cas, cependant, l'utilisateur ne peut pas toujours utiliser toutes les possibilités du site Web 1X2. Si l'utilisateur rencontre des difficultés pour finaliser l'achat, il peut dpo@redsports.be contacter. Voir également la politique de cookies de 1X2.